Solution Consultant

The role

You will be a crucial member of our global sales team, with a mission to provide exceptional technical support and guidance to our prospects, partners, and customers. Your role encompasses being a subject matter expert on Creative Force, delivering insightful product demonstrations, and leading sales engagement through the pre-sales process. From running customer discovery sessions and responding to RFPs/RFIs to delivering proof of concepts (POCs) as live demonstrations, your contributions will be pivotal in driving revenue and ensuring customer success by aligning our solutions to each unique use case.

Day-to-day responsibilities include: 

• Execute Creative Force’s sales strategies and work closely with our Account Executives, Product Managers, and Customer Experience team to ideate winning approaches and strategies for new opportunities.
• Lead detailed and tailored product demonstrations that highlight Creative Force’s features and benefits, tailored to meet the specific needs of each prospect.
• Be an industry expert - use market knowledge and best practices, coupled with your deep knowledge of how Creative Forcedrives improvement, to secure new business via a consultative approach. 
• Aid in customer discovery sessions, respond to bids, RFPs/RFIs, and deliver POCs as a live demonstration, as needed.
• Assist in building compelling business cases that support each customer's decision-making process, while also partnering with customers to help define their own unique challenges. 

What we are looking for

We are looking for a candidate who is not only proficient in technical solution consulting, workflow mapping, optimization, and automation, but also has exceptional sales and people skills. Your ability to communicate effectively, solve problems creatively, and quickly adapt to changes will set you apart. Experience in commercial and e-commerce creative environments is highly valued, as is a detailed knowledge of workflow management software.

We firmly believe in being “human”, which means we want candidates who are willing to be themselves and build long-lasting relationships with their colleagues and customers. Integrity and honesty is at the heart of everything we do! 

Qualifications

• Proven expertise in technical solution consulting.
• Experience in workflow mapping, optimization, and automation.
• Desired: In-studio or creative studio experience, including photography, sample management, post-production, creative project management, art direction, DAM management, etc.
• Sales experience and the ability to perform in webinars and create/executive training materials.
• Ability to work on-site at our Boston location at least 3 times per week

What we offer

• A fast-growing, exciting, and fun startup environment - ranked #12 in Forbes “Americas Best Startup Employers” for 2024
• Competitive salary and benefits package - including 4-5 weeks PTO + 6 days paid sick leave + holidays.
• A flat and transparent organizational structure - no bureaucratic red tape. Your ideas and initiatives will be heard and embraced!
• True work-life balance - we see our team members as people, not numbers, and know that a balanced personal and professional life is critical to happiness and long-term fulfillment
• A new and expanding team with great opportunities to grow and develop your skills and career
• A vibrant work culture grounded in the belief that we're better together
• Company trips and events
• And much more! 
  
  

About Creative Force

Creative Force is the industry’s leading content production management (CPM) platform. Working with some of the most prominent retailers, brands, and commercial studios around the globe, Creative Force eliminates the complexities associated with producing ecommerce and editorial content such as images, video, and copy. The end result is that creative teams can work more efficiently, deliver higher-quality content, and ensure consistency at every stage of the production process.  

Headquartered in Holstebro (Denmark), we pride ourselves on being a global company, with major offices in both Boston and Hanoi (Vietnam) and remote team members located across both the US and Europe. 
We are an equal opportunity employer. All applicants will be considered for employment without regard for race, color, age, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

We will be reviewing applications and inviting candidates to interview on an ongoing basis.