HR & Admin Executive

The role

We are seeking a proactive and detail-oriented HR & Admin Executive to take ownership of key HR operational processes and office administration. This role plays a vital part in ensuring seamless HR services across the employee lifecycle — from onboarding to offboarding, payroll, insurance, PIT, and labor contract management — while supporting the implementation of policies and maintaining a productive work environment. The ideal candidate is proactive, detail-oriented, and has solid knowledge of Vietnam labor law and HR best practices.

Responsibilities

1. HR Operations & Administration

• Perform daily HR operational tasks to ensure all HR functions run smoothly and efficiently.
• Coordinate end-to-end onboarding and offboarding processes to provide a positive experience for new hires and departing employees.
• Maintain accurate personnel records and ensure legal compliance in all documentation.

2. Labor Contract Management

3. Performance Management

Implement and support the company’s performance review processes, including: 1-month and 2-month probation evaluations, 360-degree reviews, Annual performance appraisals,…

4. Personal Income Tax (PIT) & Tax Dependents

• Ensure compliance with PIT regulations, including monthly declarations and year-end finalizations.
• Handle the registration and adjustment of tax dependents.
• Provide guidance to employees on tax-related matters.
  

5. Social Insurance

Administer social, health, and unemployment insurance processes: employee registration, updates, benefit claims, and monthly reconciliation with government authorities.

6. Personal Health Insurance

Oversee the full cycle of the company-sponsored health insurance package, including: Sourcing and negotiating with insurance providers, annual contract renewal and budget tracking, employee enrollment and benefit claims, employee support and issue resolution.

7. Payroll Administration

• Manage end-to-end payroll operations: salary calculations, overtime, allowances, deductions, and PIT.
• Ensure accuracy, confidentiality, and compliance with labor laws and company policies.
• Coordinate with Finance for payroll disbursement and reporting.
  

8. Policy & Procedure Updates

• Review and update HR policies, guidelines, and procedures regularly.
• Ensure alignment with labor regulations and internal standards.
• Communicate updates effectively across the company.
  

9. Trade Union Collaboration

Work with the Trade Union to organize company events, staff welfare programs, and employee engagement initiatives.

10. Administrative Support (20%)

• Process monthly payments for recurring office expenses (e.g., rent, internet, utilities).
• Maintain office cleanliness, organization, and equipment functionality.
• Track guest in-out records and prepare related reports.
• Coordinate general office logistics and support daily operations.

11. Other tasks as assigned by Manager

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• At least 3-4 years of experience in HR General or C&B roles
• Strong knowledge of Vietnamese labor law, social insurance, and personal income tax regulations
• Hands-on experience with payroll systems and HRIS tools
• Excellent attention to detail, organizational, and interpersonal skills
• Demonstrates a high level of integrity and discretion when handling confidential information
• Strong critical thinking and problem-solving abilities
• English proficiency in both written and spoken is a must.
• Proficient in MS Office (especially Excel).

What we offer

• Competitive salary and benefits package
• Healthcare: Annual health check-up, Premium Healthcare Insurance for you and your loved ones.
• International working environment, flat and transparent organization
• Working & growing with Young, Ambitious & Talented Team
• Flexible working time, from Monday to Friday
• Work hard, rest well: Enjoy 15 days of annual leave
• Prioritizing a work-life balance with the flexible work-from-home policy
• Social – Health – Insurance paid fully
• Free in-house entertainment facilities, coffee, and snack
• Company trip, big annual year-end party every year, team building, etc

About Creative Force

Creative Force is the industry’s leading content production management (CPM) platform. Working with some of the most prominent retailers, brands, and commercial studios around the globe, Creative Force eliminates the complexities associated with producing ecommerce and editorial content such as images, video, and copy. The end result is that creative teams can work more efficiently, deliver higher-quality content, and ensure consistency at every stage of the production process.  

Headquartered in Holstebro (Denmark), we pride ourselves on being a global company, with major offices in Boston and Hanoi (Vietnam) and remote team members across the US and Europe. 
We are an equal-opportunity employer. All applicants will be considered for employment without regard for race, color, age, religion, sexual orientation, gender identity, national origin, veteran, or disability status.